Reports of iPhone Duo screen cracks have surfaced just days after Apple’s first foldable smartphone reached stores on Oct. 23. Several early buyers say the inner display cracked or malfunctioned within hours of normal use.
According to Bloomberg, some customers heard a crunching sound when unfolding their phones, followed by cracks along the center crease. Others reported white patches, damaged pixels and display failures. Bloomberg verified complaints from more than half a dozen customers.
Apple Acknowledges iPhone Duo Screen Cracks
Apple confirmed that a limited number of devices have experienced inner-display problems. The company said it was “aware of an issue impacting the inner display on a small number of iPhone Duo units.”
Apple is directing affected customers to AppleCare for replacements. However, the company has not disclosed the precise cause or how many devices may be affected.
Separately, 404 Media documented complaints about prominent creases appearing along the folding screen. Some users reported cracks developing in the same area, while others experienced display abnormalities. A visible crease alone does not necessarily mean the screen is broken.
Early Failures Raise Foldable Durability Questions
Apple introduced the iPhone Duo in September, starting at $1,999. The company emphasized its redesigned hinge and display technology as major improvements over earlier foldable devices.
Apple also uses AI-assisted hinge manufacturing and precision 3D printing to improve component alignment. Whether the reported failures involve those components remains unconfirmed.
Foldable smartphones have faced persistent durability and usability challenges. An earlier Engadget analysis examined remaining design compromises, including visible screen creases and instability caused by protruding camera modules.
The reported failures present an early test for Apple’s foldable smartphone. Although the company describes the issue as limited, its full extent and underlying cause remain unclear.
