Privacy Policy TechAmerica.ai

This Privacy Policy explains how TechAmerica.ai LLC collects, uses, shares, and protects personal Information. It covers our websites, newsletters, advertising practices, and other services. It also explains your privacy choices and rights under applicable laws.

1. Overview

TechAmerica.ai LLC (“TechAmerica.ai,” “Company,” “we,” “our,” or “us”) values the privacy of people who use our services. This Privacy Policy describes how we and our affiliates and subsidiaries handle Information collected through our activities.

These activities include:

• Our websites, mobile applications, newsletters, and online platforms.
• Events, communications, and other offline business interactions.

We refer to these activities collectively as the “Services.”

Additional privacy disclosures may apply based on your location. These include certain U.S. states, the European Economic Area (EEA), and the United Kingdom (UK). See Sections 13 and 14 for more Information.

Our Services are intended for a general audience. They are not directed toward children under 13. We do not knowingly collect personal Information from children in this age group.

If you need this policy in an alternative accessible format, please review our Accessibility Statement.

2. Information Collection

We collect Personal Information from several sources. Personal Information includes data that identifies you or can reasonably be linked to you, your household, or your device.

A. Information You Provide Directly

You may provide Information when you:

• Create or update an account.
• Subscribe to newsletters, alerts, or other communications.
• Access research reports, white papers, webinars, podcasts, or other restricted content.
• Request quotes, product demonstrations, or service information.
• Register for events, surveys, or promotions.
• Contact our customer support team.
• Participate in competitions, campaigns, or other activities.

Depending on your interaction with us, the Information may include:

• Contact Data: Your name, email address, telephone number, or mailing address.
• Company Data: Your job title, employer, company size, or business contact information.
• Credentials: Account login details, passwords, and authentication information.
• Demographic Data: Age, gender, or location when you choose to provide it.
• Profile Data: Personal descriptions, interests, and professional backgrounds.
• Payment Data: Billing information handled through secure payment processors. TechAmerica.ai does not store complete credit card numbers.
• Personal Contacts Data: Information about colleagues or referrals you choose to provide.
• Communications Content: Emails, inquiries, survey responses, and chatbot conversations.
• Inferences: Preferences or interests derived from your interactions with our Services.

B. Information Collected Automatically

When you use our Services, certain Information may be collected automatically. Our partners and we use cookies, pixels, software development kits, device identifiers, and similar technologies.

This Information may include:

• Service Use Data: Pages viewed, searches, navigation patterns, timestamps, and referral sources.
• Device and Activity Data: Browser type, operating system, IP address, location information, and browsing activity.
• Technical Identifiers: Cookies, unique device identifiers, session storage, and analytics tags.

C. Information from Other Sources

We may receive additional Information from:

• Social media platforms.
• Advertising and analytics providers.
• Publicly available databases.
• Joint marketing partners.
• Affiliates and sponsors.

Information received from third parties may not always be accurate. We cannot guarantee the accuracy of data provided by those sources.

3. How We Use Your Information

We use Personal Information to operate our Services and support legitimate business activities. Depending on the circumstances, this may include:

• Service Delivery: Providing the content, products, features, and services you request.
• Account Management: Managing subscriptions, verifying users, and protecting account access.
• Communications: Sending updates, alerts, service notices, and permitted marketing messages.
• Customer Support: Responding to inquiries and resolving technical problems.
• Analytics and Research: Understanding website activity, testing features, and improving performance.
• Personalisation: Providing content and recommendations based on user preferences.
• Advertising: Delivering relevant advertisements and measuring campaign effectiveness.
• Legal Compliance: Meeting legal obligations and enforcing applicable agreements.
• Fraud Prevention: Identifying suspicious activity and preventing unauthorised access.
• Market Research: Evaluating audience trends and improving services.

We may also aggregate, de-identify, or anonymise Information for lawful purposes.

4. Information Disclosure

We may disclose Personal Information to third parties when necessary for our business operations or other permitted purposes.

Recipients may include:

• Service Providers: Hosting companies, analytics services, payment processors, security providers, and email delivery services.
• Advertising Partners: Advertising networks, measurement platforms, and identity resolution providers.
• Affiliates: Parent companies, subsidiaries, or related business entities.
• Business Partners and Sponsors: Organisations involved in events, promotions, or co-branded activities.
• Clients: Organisations for which we process Information under an applicable business arrangement.
• Payment Processors: Independent providers handling financial transactions.
• Legal Authorities: Government agencies, regulators, or law enforcement when legally required.
• Business Transfers: Parties involved in mergers, acquisitions, restructuring, or bankruptcy proceedings.
• Public Forums: Other users who can view Information you choose to publish publicly.

We may also share aggregated or de-identified Information for lawful research, analysis, and reporting.

5. Third-Party Websites and Services

Our Services may contain links to websites and platforms operated by other organisations. Third parties may use cookies or collect Information when you interact with their services.

These organisations maintain their own privacy practices. We encourage you to review their policies before providing personal Information.

TechAmerica.ai is not responsible for the privacy practices of independently operated third-party services.

6. Social Media and Technology Integrations

Our website may offer features that connect with social media platforms. These can include sharing articles, liking content, or using integrated services.

Those platforms’ terms and privacy policies govern your interactions with them. We do not control how independent social media providers process Information.

7. Analytics and Advertising Technology

We use analytics and advertising technologies to understand website performance and audience activity. These may include services such as Google Analytics.

Such technologies may help us:

• Understand how visitors use our website.
• Measure advertising campaign performance.
• Deliver interest-based advertisements.
• Recognise activity across devices where supported by the relevant technologies.

You may review advertising and analytics choices through the following resources:

• Google Analytics Opt-Out Browser Add-on
• Digital Advertising Alliance AdChoices
• Network Advertising Initiative Privacy Choices

Opting out of certain tracking or advertising activities does not necessarily prevent advertisements from appearing. You may continue to receive contextual or non-personalised ads.

8. Your Advertising Choices

You can manage certain privacy and advertising preferences through available controls.

• Cookies and Tracking: Adjust your browser settings to manage or block cookies.
• Do Not Track: We do not currently respond to standard DNT signals, except where applicable law requires recognition of a signal such as Global Privacy Control.
• Email Preferences: Use the unsubscribe link in promotional emails to stop receiving those messages.

Some choices may depend on your location, browser, device, and applicable privacy laws.

9. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect Personal Information. However, no internet transmission or security system is completely secure. We cannot guarantee absolute security.

We retain Personal Information for as long as reasonably necessary to:

• Provide the Services you request.
• Meet contractual and legal obligations.
• Detect, prevent, and investigate fraud or security incidents.
• Resolve disputes and enforce agreements.

When Information is no longer required, we take steps to delete, de-identify, or anonymise it securely. Certain records may be retained longer when required or permitted by law.

10. International Data Transfers

Our Services are operated in the United States. If you access them from another country, your Information may be transferred internationally.

For relevant transfers involving residents of the EEA, UK, or Switzerland, our stated safeguards include:

• Standard Contractual Clauses (SCCs).
• The UK International Data Transfer Addendum (IDTA).
• Appropriate technical and organisational safeguards.

You may request Information about applicable transfer mechanisms by emailing [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, business practices, or legal requirements.

When we make significant changes, we may provide additional notice and update the policy’s effective date. We will obtain legally required consent where applicable.

We encourage readers to review this page periodically for updates.

12. Contact Us

If you have questions about this Privacy Policy or how we handle Personal Information, you can contact us using the details below.

TechAmerica.ai LLC

254 Chapman Rd, Ste 208 #20969, Newark, Delaware 19702, USA

U.S. Contact: [email protected]

EU/UK Contact: [email protected]

Website: techamerica.ai

For general inquiries, visit our contact page. For website usage rules, review our Terms of Service.

13. Additional Disclosures for Residents of Applicable U.S. States

Residents of certain U.S. states may have additional privacy rights under applicable laws. The rights available to you depend on your state and the circumstances of processing.

These rights may include:

• Right to Know: Request Information about collected Personal Information, its sources, and its uses.
• Right to Delete: Request deletion of eligible Personal Information.
• Right to Correct: Request correction of inaccurate Information.
• Right to Opt Out: Request applicable restrictions on targeted advertising, data sales, or data sharing.
• Right to Data Portability: Receive eligible Information in a usable, machine-readable format.
• Right to Appeal: Appeal certain decisions about privacy requests where applicable.
• Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

To submit a privacy rights request, email [email protected].

We may need to verify your identity before processing certain requests. Available rights and exceptions vary under applicable law.

14. Additional Disclosures for Individuals in Europe and the UK

Under the General Data Protection Regulation (GDPR) and UK GDPR, TechAmerica.ai may act as a data controller or processor, depending on the activity involved.

Legal Bases for Processing

Depending on the processing activity, the legal bases identified in this policy include:

• Contractual necessity.
• Legitimate interests.
• Compliance with legal obligations.
• Consent.

Your Privacy Rights

Where applicable, individuals in the EEA and UK may have rights to:

• Access their Personal Information.
• Request correction of inaccurate Information.
• Request deletion of eligible Information.
• Restrict or object to certain processing activities.
• Request data portability.
• Withdraw consent where processing depends on consent.
• Submit complaints to the appropriate data protection supervisory authority.

To inquire about these rights, email [email protected].

15. Notice of Financial Incentives

We may offer promotional benefits, exclusive research, or discounts in exchange for certain contact information. These activities may include newsletter registrations or promotional campaigns.

Participation is voluntary. You may withdraw from an eligible program according to its terms.

Our stated approach estimates the value of Personal Information in relation to the benefits provided. These may include discounts, access to content, or engagement opportunities.

16. CCPA Privacy Request Metrics for 2024

The following figures are reported for privacy requests received during 2024:

• Requests to Delete: 412 received, including 401 granted and 11 denied.
• Requests to Correct: 18 received, including 16 granted and 2 denied.
• Requests to Opt Out of Sale or Sharing: 133 received, including 127 granted and 6 denied.
• Median Response Time: 13 days.

17. California Shine the Light Requests

California residents may request certain Information about disclosures of Personal Information to third parties for their direct marketing purposes, subject to applicable law.

Such requests may concern:

• Categories of Personal Information disclosed for direct marketing purposes.
• Names of third parties that received the Information.

To submit a request, email [email protected] with the subject line “California Shine the Light Request.”