Tag: Customer Support

Salesforce to Buy AI Customer Service Platform Fin in $3.6 Billion Deal

Salesforce to Buy AI Customer Service Platform Fin in $...

Shivangi Yadav Jun 27, 2026 3

Salesforce has agreed to acquire AI customer service platform Fin for $3.6 billi...

Apple approves Poke as the first AI agent for Messages for Business

Apple approves Poke as the first AI agent for Messages ...

Shivangi Yadav Jun 6, 2026 4

Apple has approved Poke as the first AI agent on its Messages for Business platf...

Airbnb expands into hotels and enhances AI-powered host and customer support tools

Airbnb expands into hotels and enhances AI-powered host...

Shivangi Yadav May 25, 2026 1

Airbnb is expanding its hotel offerings while introducing new AI-powered tools f...

Airbnb says a third of its customer support is now handled by AI in the US and Canada

Airbnb says a third of its customer support is now hand...

Shivangi Yadav Feb 17, 2026 2

Airbnb says AI now handles nearly one-third of customer support interactions in ...