Tag: Customer Support

Airbnb Says AI Cuts Feature Development Time by 60% as It Tests AI Search

Airbnb Says AI Cuts Feature Development Time by 60% as ...

Shivangi Yadav Aug 9, 2026 8

Airbnb says AI has cut feature development time by up to 60% as the company prep...

Omilia Raises $67 Million to Expand AI Customer Support Platform

Omilia Raises $67 Million to Expand AI Customer Support...

Shivangi Yadav Aug 7, 2026 7

Omilia has raised $67 million in Series B funding to expand its AI-powered custo...

Smallest.ai Raises $13M to Build Human-Like Voice AI

Smallest.ai Raises $13M to Build Human-Like Voice AI

Shivangi Yadav Aug 1, 2026 2

Smallest.ai raised $13 million to develop ultra-fast voice AI models designed to...

Rime Raises $24 Million Series A to Expand Enterprise Customer Call AI Platform

Rime Raises $24 Million Series A to Expand Enterprise C...

Shivangi Yadav Jul 16, 2026 8

Rime has secured $24 million in Series A funding to help enterprises automate an...

Salesforce to Buy AI Customer Service Platform Fin in $3.6 Billion Deal

Salesforce to Buy AI Customer Service Platform Fin in $...

Shivangi Yadav Jun 27, 2026 5

Salesforce has agreed to acquire AI customer service platform Fin for $3.6 billi...

Apple approves Poke as the first AI agent for Messages for Business

Apple approves Poke as the first AI agent for Messages ...

Shivangi Yadav Jun 6, 2026 7

Apple has approved Poke as the first AI agent on its Messages for Business platf...

Airbnb expands into hotels and enhances AI-powered host and customer support tools

Airbnb expands into hotels and enhances AI-powered host...

Shivangi Yadav May 25, 2026 3

Airbnb is expanding its hotel offerings while introducing new AI-powered tools f...

Airbnb says a third of its customer support is now handled by AI in the US and Canada

Airbnb says a third of its customer support is now hand...

Shivangi Yadav Feb 17, 2026 4

Airbnb says AI now handles nearly one-third of customer support interactions in ...