European Airports Still Dealing with Disruptions Days After Ransomware Attack
A ransomware attack on Collins Aerospace continues to disrupt airports across Europe, causing significant flight delays. Learn more about how the attack is affecting check-in and boarding systems at major airports like Heathrow, Brussels, Berlin, and Dublin.
A ransomware attack against Collins Aerospace, a company that provides check-in systems to several European airports, is still causing disruptions across the continent for the fourth consecutive day.
As of this writing, according to FlightRadar24, a website that monitors air traffic live, London’s Heathrow airport has 90% of flights delayed, with an average delay of 29 minutes; Brussels airport has 88% of flights delayed, with an average delay of 43 minutes; Berlin Brandenburg airport has 94% of flights delayed, with an average delay of one hour; and Dublin airport has 91% of flights delayed, with an average delay of 26 minutes.
Dublin Airport’s spokesperson, Graeme McQueen, told TechCrunch in a statement that “there is no timeline at the current time for a fix to be implemented,” as airlines continue to deploy manual workarounds. In contrast, work continues to fix the IT issues that have been affecting check-in and boarding systems.”
Brussels Airport wrote on X that it is expecting “limited disruptions” on Tuesday and Wednesday. On its official website, the airport said, “The service provider is actively working on the issue and trying to resolve the problem as quickly as possible. At the moment it is still unclear when the issue will be resolved.”
Ihsane Chioua Lekhli, spokesperson for Brussels airport, told TechCrunch that “over 90% of the scheduled flights can depart today, but there are indeed some delays.”
A warning on Berlin’s airport’s official website said, “there are longer waiting times.”
Dennis Dobrowolski, Berlin airport’s spokesperson, told TechCrunch that “operations at the airport have continued to stabilize,” but “delays may still occur for departures as well as for baggage handling and delivery.”
A spokesperson for Heathrow did not respond to a request for comment.
On Monday, the European cybersecurity agency ENISA confirmed that the airport disruptions were caused by a ransomware attack targeting Collins Aerospace.
RTX, the company that owns Collins Aerospace, did not respond to a request for comment on the status of the recovery after the cyberattack.
This story has been updated to include comments from spokespeople for Brussels and Berlin airports.
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