Zoom unveils AI-powered workplace suite and plans AI avatars for meetings this month

Zoom said on Tuesday that its AI-powered avatars, which can stand in for users during online meetings, will become available later this month. The announcement came alongside several other new products and features, including Zoom’s own AI Docs, Slides, and Sheets apps, an AI agent builder for non-technical users, and a voice translator for meetings.

The company said its AI-powered productivity applications will arrive first as a preview in the spring.

The AI avatars, first announced last year, are long-awaited photorealistic avatars designed to replicate a user’s appearance, expressions, and lip and eye movements. Zoom says the avatars are meant to represent users when they are not “camera-ready,” and that they will be available in both online meetings and the company’s asynchronous video messaging product.

Along with the AI avatars, Zoom is also adding deepfake-detection technology for meetings to warn participants about potential audio or video impersonation.

Among the other new tools is a suite of AI-powered office applications, including AI Docs, Slides, and Sheets. Zoom said users will be able to create draft documents, data-filled spreadsheets, or presentations based on meeting transcripts and information pulled from other services.

Zoom’s AI Companion 3.0 is also coming to the desktop app after first launching on the web in September. The company said monthly active users of AI Companion more than tripled year over year in the fourth quarter of fiscal year 2026.

Workvivo, Zoom’s employee communication platform, is also getting the AI assistant. The assistant will be able to connect with services such as Slack, Salesforce, ServiceNow, Gmail, Outlook, Asana, and Jira, allowing users to ask questions across multiple knowledge bases.

Zoom is far from the only company building AI-first workplace software. Established firms such as Canva, along with newer startups like Context, are also moving in that direction. Slack, which Salesforce owns, has likewise been adding more AI tools to its workplace communication products.

To meet growing interest in agentic workflows, Zoom said users will now be able to create custom agents using natural-language prompts that work across different surfaces. Once created, these agents can be mentioned in chat to carry out tasks.

For developers, Zoom is also making its speech, vision, and language intelligence APIs available for deployment on-premises or in the cloud.

On top of that, the company is updating its chat experience by using AI to highlight important insights and summarise conversation threads.

To support all of these updates, Zoom said it also plans to unify the design across desktop, mobile, and web so users can more easily access AI tools such as notes, meeting questions, and transcriptions.