Americans Using AI Daily Still Express Concerns About the Technology

Artificial intelligence is becoming part of everyday life for many people, with users turning to AI to find information, prepare work projects, create presentations, and complete personal tasks. However, frequent use does not necessarily mean people feel fully comfortable with the technology.

A new Gallup survey found that many Americans who use AI regularly remain concerned about its impact. The findings show that adoption and public confidence don’t always move in the same direction.

Daily AI Users Express Mixed Feelings

According to the survey, 68% of Americans who use AI every day said they are worried about the technology. Concern was also high among people who use AI less frequently, suggesting that familiarity alone does not remove uncertainty.

Gallup commissioned the research from Microsoft and surveyed about 1,000 people in each of 37 countries between April and July. The broader project is expected to cover 140 countries eventually.

U.S. Shows High Levels of AI Concern

Gallup found that Western countries generally showed higher levels of concern about AI. In the United States, 74% of respondents reported feeling worried about AI, while 36% expected the technology to benefit the country mostly.

Other countries showed different views. In Singapore, where daily AI usage was among the highest in the survey, many respondents expected AI to improve their daily lives. Similar positive expectations were reported in countries including China and Israel.

Trust in AI Accuracy Remains a Challenge

The survey also found that optimism about AI does not always translate into confidence in the accuracy of AI-generated results. Daily users tended to trust AI more than occasional users, but trust levels varied widely by country.

In the United States, only 45% of daily AI users expressed strong confidence in AI results. Across the surveyed countries, the median share of people who said they trust AI results a lot was 36%.

Concerns Around Jobs, Safety, and Regulation

Public discussions around AI have expanded beyond adoption and into questions about workplace changes, safety, privacy, and regulation. Some reports have examined concerns about AI’s effect on employment, including changes in entry-level job opportunities. Research has explored whether AI adoption is connected to changes in entry-level employment trends.

Concerns about AI safety and misuse have also become part of broader technology debates. Some technology discussions have focused on risks raised by AI companies and researchers. Reports have also examined cases involving AI systems and potential harm to users. Reuters has investigated concerns related to AI chatbot interactions and safety issues.

AI Attitudes Remain Complex

Gallup senior scientist Pablo Diego-Rosell said the survey shows that public attitudes toward AI are not one-dimensional. People can use AI frequently, believe it offers benefits, and still have concerns about accuracy, safety, and broader effects.

AI policy and safety discussions are also becoming part of international conversations. AI safety has been a topic in broader U.S.-China technology conversations. Chinese officials have also discussed AI’s impact on security and society. Public statements from Chinese officials have highlighted concerns about AI’s wider effects.

The Gallup findings suggest that growing exposure to AI is not automatically creating universal trust. As the technology becomes more common, questions about how it should be developed and used are likely to remain part of public debate.